The regulatory body urged the people to carefully check the terms and conditions before using dial-in service provided by online conferencing platforms
Current Affairs : The Telecom Regulatory Authority of India (TRAI) on Monday exhorted individuals to be cautious while joining on the web meeting stages through sound shouts toward certain purchasers announced “charge stuns” after unintentionally dialing worldwide numbers.
“It has been brought to the notification of TRAI that couple of customers have encountered charge stuns when they joined web based conferencing stages accidentally dialing worldwide phone numbers. Taking into account that countless individuals from open have been utilizing internet conferencing stages because of proceeded with lockdown to check the spread of Covid-19, it is important to make them aware of check appropriate charges for dialing such numbers/helplines of such stage/App suppliers,” the TRAI warning read.
“Occurrences have likewise gone to the information where the client care focuses of some of such specialist organizations are either premium numbers or global numbers. Clearly, the individuals from the open who utilize such administrations coincidentally may need to pay higher rates material to premium numbers or global numbers which would infer utilization of ISD taxes,” it included.
Aditi Mehta 